About our company Code Institute is a high-growth company that has become a leader in online Ed Tech. We are a global leader in delivering coding skills that help people switch to a career into software development. Demand for software developers is rapidly escalating as digitisation accelerates and hundreds of thousands of new roles open up monthly. Our online programmes give learners a direct pathway into these careers. This is an expanding industry with buckets of opportunity.

Code Institute has been a Deloitte Technology Fast 50 Awards winner for the past three years. Alongside this, we are Europe's largest provider of tech graduates. Our mission is to make a career change reality by delivering the digital skills to transform careers.. We are a team of over 100 staff we take our work seriously and enjoy having lots of fun too. We have also been shortlisted for Work Happy - Ireland’s Happiest Workplaces.

What your day-to-day looks like?

• Meet and exceed monthly sales targets.
• Identifying customer needs effectively by consulting with prospects to maximise all opportunities and meet customer expectations.
• Maintain a clean sales pipeline through effective use of the CRM.
• Maintain call volume and right party contact SLAs.
• Perform administrative tasks related to sales and reporting.
• Accurately capturing and recording required data and processing through appropriate systems, ensuring that all administrative requirements are completed in a timely manner.
• Ensuring that all activity is completed in line with student Compliance guidelines.
• Excellent knowledge of our product portfolio and an understanding of the industry through keeping informed of technical developments, industry trends and competitor activities.
• Empathy and understanding of career changers' journey and barriers they face. Using a consultative selling approach to ensure the right people are accepted onto our course.

Business Development:

• Creating new partnerships with FE Colleges and Councils in your territory
• Contacting and meeting with colleges and Councils across the UK to explore and launch new partnerships
• Developing a territory plan to ensure a consistent flow of prospects and to prioritise opportunities
• Evaluating potential partners, negotiating contracts and bringing them through the partnership license sales process using a consultative and expert approach
• Working closely with all colleagues within the marketing and operations team at the company, who will assist and support your new partnership work
• Managing and reporting on your pipeline using the Hubspot CRM system
• Ensuring detailed records of all interactions with the partner are recorded for planning and forecasting purposes
• Selling new products to partners as they come on stream

Account Management:

• Managing the FE college and training providers onboarding process to ensure an efficient route to revenue
• Developing creative ways to streamline and improve onboarding
• Setting agreed targets with partners and applying mechanisms to ensure targets are met
• Reporting on the onboarding process; populating and updating records on HubSpot
• Implementing marketing strategies to grow partner accounts
• Supporting product launches by preparing and enabling the admissions teams to understand and communicate our solutions to the consumer
• Developing friendly, positive and supportive relationships with external stakeholders, and to provide them with excellent service
• Representing Code Institute in the UK at key events (e.g. network meetings, industry exhibitions etc.)

You:

• 5-10 years of experience in business development and account management
• Experience selling B2B solutions
• Experience in the UK’s Further Education market is an advantage
• Experience in the Education and Training Sector is an advantage
• Proven track record consultative sales and account management skills
• Be ambitious, target driven and be used to exceeding a range of KPIs
• Excellent written and verbal communication skills are a must
• Extensive knowledge of sales enablement technologies, processes, and best practices
• Customer centricity – strong customer focus
• Ability to recognise risk with accounts, and act accordingly
• Experience managing projects from concept to completion
• Expert ability to plan and facilitate meetings
• Ability to multi-task and manage multiple projects simultaneously
• Self-motivated; highly driven to produce results

In this role you will be:

• Conducting a high volume of calls with course applicants
• Communicating clear with applicants to ease their path through the Code Institute Admissions process
• Setting expectations regarding course delivery and outcomes
• Using active listening to ensure the best candidates are enrolled
• Reporting on admissions process, populating and updating records on Hubspot CRM system
• Effective management of your applicant pipeline
• Constantly looking for efficiencies to improve the user experience for the applicant
• Ensure messaging is on-point so students clearly understand onboarding requirement
• Work with internal stakeholders and partner marketing teams to ensure a steady flow of leads
• Communicating with internal stakeholders in the student onboarding and management process including Marketing, Sales and Learning Success Departments

You:

• You must have a minimum of 2 years proven track record in a sales role
• The successful candidate will have to show clear active listening skills
• Be ambitious, target driven and be used to exceeding a range of KPIs
• Happy to make upwards of 80+ calls a day, when required
• Excellent written and verbal communication skills are a must
• High energy, positive "can do" attitude in all interactions
• Demonstrable attention-to-detail and organisational skills

Perks of the job:

• Competitive salary & bonus
• Work in the technology industry – the fastest growing in the world
• Be part of an exciting company that is growing rapidly
• Access to our premium online coding courseware
• Emphasis on developing your skills and abilities
• Agile environment, providing huge opportunity for personal growth

This Role

This newly created role is connected to the significant growth of our unique training product offering a FullStack Software Development Diploma + 3-month Work Experience Placement. Having successfully developed this in association with important initiatives around diversity in tech, women in coding and more…. we now have a business requirement for a dedicated resource to grow apprenticeship-type partnerships.

The role will sit within the Careers Team and report to the Director of Employer Engagement, whilst also operating very closely with our B2B Team. Our B2B Team have established a significant base of partnerships across the UK & IRE market and this will continue to develop into new markets for 2023 and beyond. The UK is a key focus right now.

Responsibilities:

• Secure tech employer partners committed to offering 12 week work experience placements to our Software Development Diploma Graduates.
• Directly support the planning and execution of the placements.
• Develop, secure and nurture an engaged and supportive network of “employers” within the Irish & UK regions.
• Deliver on agreed targets with partners and develop mechanisms to ensure targets are met.
• Perform to clear territory targets on an annual basis, and also to adhoc opportunities as they arise.
• Reporting on the onboarding process; populating and updating records on HubSpot.
• Using your creative skills, and the support of our marketing team, to present great comms and content around the brilliance of work experience and training for the tech industry.
• Present yourself to the tech employer market as an expert on tech training and apprenticeship/work experience models.
• Developing friendly, positive, and supportive relationships with external stakeholders, and providing them with excellent service
• Understanding the latest marketing concepts, workflows, digital events and superb attention to detail and organisation are of high importance
• Representing Code Institute in the UK and Ireland at key events (e.g. network meetings, industry exhibitions, etc.)

Skill Set For this Role:

• 3+ years experience in agency recruitment, business development or educational related sales.
• Experience in B2B client engagements is of high importance.
• Solid grasp of marketing campaigns stages. There will be full support provided from a specialised digital team, however, you should have had previous experience with workflows, digital campaigns and online events.
• Demonstrable skills in a structured sales environment with clear forecasting and management skills.
• Good CRM management and workflow experience (we use HubSpot).
• Comfortable working in a high paced, data-driven environment.
• Superior level of communication in both written form and in-person interactions.
• Naturally, if you have previous experience in working with work-experience / apprenticeship modelling that would be wonderful!