Vacancies
Partner Account Manager (Outside London - remote friendly)
Code Institute
The Company
Founded in 2015 to address the ever-widening Digital Skills gap, Code Institute is a high-growth company that has become a leader in online Ed Tech. Code Institute has developed educational programs and certifications aimed at helping people change careers into the world of software development. We employ over 50 full-time and 40 part-time staff with a presence in Ireland, UK, the USA, and the Netherlands.
Reporting to the Channel Director, you will be working within our Channel Team with a remit to drive relationship development, onboarding, and engagement in the UK’s Further Education (FE) College market. You will also be tasked with developing relationships with regional councils, Local Enterprise Partnerships, and Combined Authorities - leading to adoption, expansion, and advocacy for our products. In this role, you will be focusing on new business development and account management in equal measure. This is a great opportunity to join a rapidly growing team in a very ambitious EdTech company.
Responsibilities:
Business Development
- Creating new partnerships with FE Colleges and Councils in your territory
- Contacting and meeting with colleges and Councils across the UK to explore and launch new partnerships
- Developing a territory plan to ensure a consistent flow of prospects and to prioritise opportunities
- Evaluating potential partners, negotiating contracts, and bringing them through the partnership license sales process using a consultative and expert approach
- Working closely with all colleagues within the marketing and operations team at the company, who will assist and support your new partnership work
- Managing and reporting on your pipeline using the Hubspot CRM system
- Ensuring detailed records of all interactions with the partner are recorded for planning and forecasting purposes
- Selling new products to partners as they come on stream
Account Management
- Managing the FE college and training providers onboarding process to ensure an efficient route to revenue
- Developing creative ways to streamline and improve onboarding
- Setting agreed on targets with partners and applying mechanisms to ensure targets are met
- Reporting on the onboarding process; populating and updating records on HubSpot
- Implementing marketing strategies to grow partner accounts
- Supporting product launches by preparing and enabling the admissions teams to understand and communicate our solutions to the consumer
- Developing friendly, positive, and supportive relationships with external stakeholders, and providing them with excellent service
- Representing Code Institute in the UK at key events (e.g. network meetings, industry exhibitions, etc.)
Requirements:
- 5-10 years of experience in account management
- Experience selling B2B solutions
- Experience in the UK’s Further Education market is an advantage
- Experience in the Education and Training Sector is an advantage
- Proven track record consultative sales and account management skills
- Be ambitious, target driven and be used to exceeding a range of KPIs
- Excellent written and verbal communication skills are a must
- Extensive knowledge of sales enablement technologies, processes, and best practices
- Customer centricity – strong customer focus
- Ability to recognise risk with accounts, and act accordingly
- Experience managing projects from concept to completion
- Expert ability to plan and facilitate meetings
- Ability to multi-task and manage multiple projects simultaneously
- Self-motivated; highly driven to produce results
Community Manager
Code Institute
The Community Manager is responsible for the management, strategic approach, and oversight of all aspects of Code Institute’s student and alumni community. You will be responsible for delivering best-in-class community support. You’ll also work closely with our marketing team to deliver our Marketing Advocacy Programme, as well as across other teams to facilitate cross-team community approaches that scale support delivery, content distribution, product ideation, feedback, and more. This all combines to build brand presence and trust.
Responsibilities:
Student Support and Success
- Increase overall community engagement and success for students and alumni
- Work with the Learning Operations team to facilitate the scaling of support-delivery
- Lead onboarding, superuser, and affinity programmes
- Manage and oversee the Community events programme, including Hackathon programme
- Facilitate the scaled development of user-generated content, events, and activities
- Create a plan for a combined public and private community
Advocacy
- Develop our advocacy marketing programme, focused on increasing brand ambassadors.
- Manage reviews and positive outreach.
Product development
- Manage and develop community platforms, strategies, and approaches to accommodate the rollout of new products and programmes
- Support engineering and programme teams to collect product feedback and facilitate product ideation and develop automation solutions
- Work with the Code Institute Careers team to develop and facilitate the careers and graduates community
Requirements:
- You have 5+ years of experience leading community programs and of developing community strategies, preferably in a tech and/or education space.
- Understand audience needs and how to develop strategies through an ask-based approach
- Experience in directly building and managing a team.
- Analytical and data-driven in your approach
- Marketing minded - you’re familiar with marketing approaches, know how to create engaging content and how to write copy / messaging
- Community-minded - you know how to grow community using targeted community strategies,
- Highly results-oriented - focused on overarching business goals as well as the needs of community members
- Know how to use automation to achieve your goals.
B2C Sales Executive
Code Institute
The Company
Founded in 2015 to address the ever-widening Digital Skills gap, Code Institute is a high-growth company that has become a leader in online Ed Tech. Code Institute has developed educational programs and certifications aimed at helping people change careers into the world of software development. We employ over 50 full-time and 40 part-time staff with a presence in Ireland, UK, the USA, and the Netherlands.
About the role
You will help drive the growth of our market expansion across EMEA via our B2C sales channel, ensuring that all learners develop 21st-century learning skills that enable them to flourish in the workplace. You will work with our Marketing, Product Development, Subject Matter Experts, Learning Operations, Learning Success and Media teams in providing world-class sales experience and successful outcomes for our global student body
Responsibilities
- Identifying customer needs effectively by consulting with prospects in order to maximise all opportunities and meet customer expectations.
- Manage all stages of generating new business (from prospecting to proposal to closure)
- Maintain a clean sales pipeline through effective use of the CRM.
- Perform administrative tasks related to sales.
- Meet and exceed monthly sales targets.
- Delivering exceptional service to prospective and existing Code Institute customers.
- Proactively engaging with all inbound sales inquiries (e.g. phone, email) relating to new business opportunities.
- Ensuring that all activity is completed in line with student Compliance guidelines.
- Having an excellent knowledge of our product portfolio and an understanding of the industry through keeping informed of technical developments, industry trends, and competitor activities.
Requirements
- Minimum of 3+ years consultative sales experience
- A proven track record of meeting and exceeding sales objectives.
- Bachelor's Degree in a related area
- A motivated problem solver with a strong work ethic.
- Highly organised and efficient with the ability to meet deadlines.
- Excellent written and verbal communication skills.
- Experience working within a CRM-centric sales organisation. HubSpot experience is a plus but not required.
- Excellent presentation, communication, and interpersonal skills.
- Previous experience working in the Education market is a plus but not required.
Junior Admissions Executive
Code Institute
The Company
Founded in 2015 to address the ever-widening Digital Skills gap, Code Institute is a high-growth company that has become a leader in online Ed Tech. Code Institute has developed educational programs and certifications aimed at helping people change careers into the world of software development. We employ over 50 full-time and 40 part-time staff with a presence in Ireland, UK, the USA, and the Netherlands.
Reporting to the Channel Director, you will be working within our Channel Admissions Team with a remit to manage the student assessment funnel and onboarding process for Code Institute’s rapidly growing number of partners. You will liaise on a daily basis with the Channel Sales Team members to ensure you have full visibility of the number of students required by each partner each quarter. You will also need to effectively manage your pipeline to meet the demand and look to continuously optimise the approach using our CRM system.
As Code Institute expands globally, its network of partners is becoming more diverse and the demand for Code Institute’s robust assessment process is integral to the success of the growth of the company. This is a great opportunity to join a rapidly growing team in a very ambitious Irish EdTech company.
Responsibilities:
- Conducting a high volume of calls with course applicants
- Communicating clear with applicants to ease their path through the Code Institute Admissions process
- Setting expectations regarding course delivery and outcomes
- Using active listening to ensure the best candidates are enrolled
- Reporting on the admissions process, populating and updating records on Hubspot CRM system
- Effective management of your applicant pipeline
- Constantly looking for efficiencies to improve the user experience for the applicant
- Ensure messaging is on-point so students clearly understand onboarding requirement
- Work with internal stakeholders and partner marketing teams to ensure a steady flow of leads
- Communicating with internal stakeholders in the student onboarding and management process including Marketing, Sales and Learning Success Departments
Requirements:
- You must have a minimum of 2 years of proven track record in a sales role
- The successful candidate will have to show clear active listening skills
- Be ambitious, target driven and be used to exceeding a range of KPIs
- Happy to make upwards of 80+ calls a day, when required
- Excellent written and verbal communication skills are a must
- High energy, positive "can do" attitude in all interactions
- Demonstrable attention-to-detail and organisational skills
Competitive salary & bonus
- Work in the technology industry – the fastest growing in the world
- Be part of an exciting company that is growing rapidly
- Access to our premium online coding courseware
- Emphasis on developing your skills and abilities
- Agile environment, providing a huge opportunity for personal growth
HR Manager
Code Institute
The Company
Founded in 2015 to address the ever-widening Digital Skills gap, Code Institute is a high growth company that has become a leader in online Ed Tech. Code Institute has developed courses and certifications aimed at the "career changers" market.
Code Institute is expanding quickly in line with growth and as we enter 2020 employs over 48 full-time and 40 pt staff with a market presence in Ireland, the UK, USA and the Netherlands, operating in the B2C, B2B & Enterprise channels. We will open new markets throughout 2020, reshaping online education and becoming a dominant player in the online Ed-tech market.
The successful candidate will join a fast-growing business during our continued EMEA expansion. This position will ideally suit someone with 2-4 years of experience.
About Us:
For the past 3 years, Code Institute has been a Deloitte Technology Fast 50 Awards winner. Alongside this, we are Europe's largest provider of tech graduates, and having the team here is united in working to create the world's best coding Bootcamp. We have also been shortlisted for Work Happy - Ireland’s Happiest Workplaces.
You’ll be directly reporting to our finance manager, but you will be working and communicating with stakeholders across the business. If you’re keen to work within the technology space we would be delighted to hear from you. We are looking for a highly organised person, with great abilities in organising multiple HR administrative based functions and working across the business with all teams. If this sounds like you please connect today to see if there is a good cultural fit.
The Candidate Responsibilities:
- Working with a company’s various departments to assist management in understanding and implementing procedures and policies.
- Ensuring that diversity and equality are core tenets of the company’s culture.
- Being the first point of contact for all human resources related queries.
- Active involvement in the recruitment process, including liaising with relevant industries.
- Setting up interviews and preparing staff handbooks.
- Ensuring employee records are maintained.
- Interpreting employment law and advising management and employees based on what you find.
- Planning and delivering training, including the inductions and onboarding of new staff.
What can you expect from us?
- Excellent team, colleagues and work environment.
- Be part of an exciting company that is growing rapidly
- Emphasis on developing your skills and abilities.
- Great management and peer environment
- Clear and realistic expectations
- Agile environment, providing a huge opportunity for personal growth.
- Being right at the heart and soul of a SaaS, tech environment in a really vibrant industry.
- Graduate in our Napier University Credit-Rated Diploma in Software Development (Complimentary access to the course for Code Institute Employees)
What we'd love to see from you?
- Fluency in English is a prerequisite
- Excellent skills in organisation, systems management and administrative skills.
- Sense of personal pride in your role and responsibilities.
- A positive, upbeat attitude is key
- Equal balance of humor and sensibility!
- Excellent communication skills which include listening, writing and speaking!
If you don’t see anything that is a good fit at the moment, please contact us for a chat.
Who We Are
Code Institute’s focus is on training career-ready software developers through our "Diploma in Full Stack Software Development" and training people to work efficiently with developers through our groundbreaking "Diploma in Tech Fundamentals".
The need for technically skilled staff has soared, and we use our vast knowledge of coding to meet this need. This means not just training coders, but equipping those who work with coders. We are dedicated to creating a global standard for technical education.
Our culture
We are a close-knit, enthusiastic and quickly growing team. We are flexible, and creative and often work across departments to make sure that we get the most out of our resources. This has created a tremendous learning environment for Code Institute staff.
We’re located in Blackrock Business Park, Dublin, Ireland and our offices are friendly, casual, and accessible. There are plenty of lovely places to eat lunch or grab a coffee nearby (although our Nespresso is more than up to the task).
We also offer flexible remote working opportunities too, along with weekly virtual events.
We offer
- Competitive salaries
- The chance to be part of an exciting company that is growing rapidly
- Free access to our premium full-stack coding bootcamp
- Emphasis on developing your skills and abilities
- An agile environment
- Flexible work options
Coding Workshop
We love teaching coding so much that we run free coding workshops so our staff can learn the basics.
There's creativity, positivity and – of course – free food.
