Code Institute is a global leader in delivering coding skills that help people switch to a career in software development. Demand for software developers is rapidly escalating as digitization accelerates and hundreds of thousands of new roles open up every month. Our online programmes give learners a direct pathway into these careers. Code Institute has been a Deloitte Technology Fast 50 Awards winner for the past three years. We are Europe’s largest provider of tech graduates and employ over 100 staff based in our Dublin Headquarters and around the world. We help people change their lives.

Why work here? Our blended learning approach is delivered through a combination of great content, expert tuition, mentoring, targeted learning supports, and our proprietary learning analytics driving great student outcomes and employment rates of over 90% for our graduates. As a Learning Content Delivery Manager, you will be responsible for coordinating the content development process across your instructional design team, technical writers, content developers, subject matter experts, QAs, graphic designers, and LMS platform developers. Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

You will:

• Plan, resource, and execute programme content development against an agreed product roadmap
• Track and coordinate the content development process
• Manage stakeholder communication and alignment
• Manage partnerships and collaborations relating to content development
• Manage risk across programme development
• Ensure that content quality delivers learning outcomes and an engaging learning experience
• Ensure compliance with any regulatory frameworks of the governing bodies that certify our learning
• Be skilled in Agile methodologies
• Work with product management to analyse a mix of student, tutor and partner feedback with learning analytics to monitor quality and build a continuous improvement culture
• Collaborate with cross-functional teams on go-to-market activities and product improvement activities
• Ensure that the right blend of in-house and contracted expertise delivers the best outcomes
• Drive continuous improvement across our learning content development processes

You will have:

• 3-5 years of programme delivery experience managing complex interdependencies across multiple concurrent projects
• Strong communication skills and experience in managing expectations across diverse stakeholder groups
• A calm, data-driven approach to problem-solving
• A track record of responding to life’s unexpected surprises and managing resources to deliver on time and to expectations
• Either experience of delivering software development projects or learning development projects. Both would be just great!

Code Institute is a global leader in delivering the coding skills that help people switch to a career in software development. Demand for software developers is rapidly escalating as digitisation accelerates, and hundreds of thousands of new roles open up every month. Our online programmes give learners a direct pathway into these careers. For the past 3 years, Code Institute has been a Deloitte Technology Fast 50 Awards winner. We are Europe’s largest provider of tech graduates and employ over 100 staff based in our Dublin Headquarters and around the world. We help people change their lives.

Why work here? As the Software Engineering Manager, you will work with our senior leadership team, our Head of Product, and the Head of Programme to ensure that we collectively bring the Code Institute Vision to life to deliver the best student and employer outcomes. You will be responsible for the building and maintenance of an AI-enabled learning platform to deliver an engaging learning experience and the best employment outcomes for Code Institute students. You will empower your team with the direction and tools required to deliver a high-quality, secure, and reliable product that delights our customers while meeting the goals and timelines agreed upon with internal stakeholders. We are looking for someone with experience in growing agile software teams delivering SaaS products. You will have a proven track record of leading agile teams. You can demonstrate high-quality communication and collaboration across your internal stakeholders.

You will:

• Be passionate about managing teams to deliver high-quality software
• Have experience in aligning development teams to work closely with Product and UX teams
• Be comfortable working with our architects and senior developers to guide them to make the best platform and design decisions to deliver on our goals

Responsibilities:

• Solution Delivery. You will co-own the delivery of platform requirements against the prioritisation outlined by the product team
• Solution Quality. You will drive high-quality, high-impact solutions that maximise our users’ experience. You will ensure a robust testing process incorporating feature, load and security testing. You will work with our architect to monitor leading indicators such as code quality, testability and reliability
• Security. You will oversee a robust SDLC and vulnerability testing policy
• You will own your team’s budget and constantly strive to drive efficiencies through process improvement and tooling. You will drive automated DevOps processes where possible
• You will build capability in the team to self-manage and own Scrum master and product ownership
• Expansion. You will plan the expansion of your team based on the growing demands of the business. You will work with your existing team to ensure their ongoing career
• Product. You will build a product-driven culture in your team that can take ownership of requirements from the product management team and translate these into great engineering solutions

Experience:

• A Diploma in Full Stack Software Development, a Bachelor’s degree in SW engineering or equivalent
• Over five years of leading an agile development team
• You will have worked yourself as a developer and understand the day-to-day challenges of the role
• Experience in building SaaS products
• Experience with product and UX teams to maintain a high degree of focus and prioritization
• Industry experience with data analytics and/or Machine Learning in a production environment
• Experience with tooling for agile management, analytics, monitoring, security, product instrumentation and continuous delivery
• Experience in managing service-based architectures
• Also very useful : Experience in working with content production tools is an advantage, Familiarity with Python, the Django framework, Experience with AWS and containers.

Founded in 2015 to address the ever-widening Digital Skill gap, Code Institute is a young fast paced company that is transforming lives through education and career change. Code Institute has developed courses and certifications aimed at the Career changers market. Currently, it employs over 80 full-time and 40 part-time staff with a market presence in Ireland, the UK, the USA, and the Netherlands, operating in the B2C, B2B & Enterprise channels. Our mission is to reshape online education and become a dominant player in the online Ed-tech market.

Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

The Role
We are looking for two Student Care Advisors to join our team for a 1-year contract in Blackrock, Co Dublin. Successful candidates will join a fast-growing business and will be part of the Student Care team with the overarching goal of improving Code Institute students’ engagement and satisfaction.

Responsibilities:

• Onboard new students onto the course and manage their details via a Customer-Relationship Management (CRM) system.
• Monitor and maintain regular contact with every student on the program by phone, email, slack, or other methods to help students have the best possible student experience.
• Rapidly respond to any issue raised by a student by email, phone, or slack to resolve their issue based on the company policy and keep the students satisfied.
• Actively maintain and improve support procedures and related knowledge bases, improving Standard Operating Procedures if required.
• Strive to get students engaged with the various forms of support that we provide.
• Act as a mediator handling student issues with the other forms of support, while keeping both the student and Code Institute perspective in mind.
• Keep records of student issues, collaborating with colleagues as needed and following up on issues until solved. Whenever relevant, strive to turn particular student issues into suggestions for improvements to the course or our procedures.
• Work with and build relationships with other Code Institute departments and Code Institute partners, presenting as unified to the student body.
• Maintain connections with graduates and support them in their job search.

Essential For the role:

• Third-level Degree or equivalent.
• Experience in a Student/Customer care team involving phone, chat, and written interactions.
• Interest in Coding or developing skills around this.
• Technology or Saas experience is an advantage but not a prerequisite.

Code Institute is a high-growth company that has become a leader in online Ed Tech. We are a global leader in delivering coding skills that help people switch careers to software development. Demand for software developers is rapidly escalating as digitisation accelerates and hundreds of thousands of new roles open up monthly. Our online programmes give learners a direct pathway into these careers. This is a fast-growth, scaling industry with buckets of opportunity. Code Institute has been a Deloitte Technology Fast 50 Awards winner for the past three years. Alongside this, we are Europe’s largest provider of tech graduates. Our mission is to make a career change reality by delivering the digital skills to transform careers.. We are a team of over 100 staff who take our work seriously and enjoy having lots of fun. We have also been shortlisted for Work Happy – Ireland’s Happiest Workplaces.

Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

About your new role
This role aims to drive growth, expansion, and revenue across the EMEA region. We are looking for an ambitious social media & digital marketing executive who is willing to take the next step in their career. Reporting to the Social Media Manager, you will be a part of a wider B2C team comprising digital, content, design, and B2C sales professionals. We operate on a hybrid model with a mix of remote and in-office days. Our office is based in Blackrock, Co. Dublin.

Your first 30 days– Will consist of training mostly, getting to know the wider marketing team by sitting in on meetings to gain knowledge of other areas. You will undertake the free 5 day coding challenge to familiarise yourself with the learning management system and content Code institute provides. You will also review and assist in current social media content plans.

Your first 60 days – Begin to put your stamp on the role by understanding the analytics and reporting behind the campaigns to date. You will create a fresh content calendar for organic social. By now you will also be getting to grips with other digital marketing activities such as optimizing social ads, helping with content creation and strategy. You will be taking more ownership of the coding challenge community and offering feedback on improvements.

Your first 90 days – Oversee the execution of all organic social media campaigns in terms of content and design. By now you will also be implementing paid social media campaigns and directly contributing to revenue generating campaigns. You will review and monitor daily performance metrics, reporting back regularly to stakeholders, and you will also be working closely with other teams.

Responsibilities:

• Develop and manage social media content plan
• Actively manage and grow engagement on social media channels
• Measure and report campaign effectiveness
• Plan and execute marketing campaigns
• Brainstorm new and creative strategies to engage prospects
• Management of coding challenge community & engagement

Requirements:

• Bachelor’s degree in marketing or related field
• 1-2 years of experience in a similar role
• Impeccable English oral and written communication skills
• Experience with major social media platforms including Facebook, LinkedIn, Twitter, TikTok & Instagram
• Experience with image/video editing software such as Photoshop or Adobe Illustrator is strongly preferred
• Experience using social media advertising platforms such as Facebook Ads Manager
• Interested in social media and tech trends

Nice to Have:

• Email marketing experience
• Familiarity with content management system WordPress
• Experience with multi-social posting through programs such as Buffer, Hubspot, Hootsuite, etc.
• Knowledge of Google Analytics

Founded in 2015 to address the ever-widening Digital Skills gap, Code Institute is a high-growth company that has become a leader in online Ed Tech. Code Institute has developed educational programs and certification aimed at helping people change careers into the world of software development. We employ over 55+ full-time and 40 part-time staff with a presence in Ireland, the UK, the Netherlands, Sweden, Norway, and Denmark.

Join a company that has been shortlisted for Work Happy – Ireland’s Happiest Workplaces. Seeking a path to a successful career in the Ed-Tech space here in Dublin? Code Institute is one of the fastest-growing online Ed-Tech companies in Europe. As part of our evolution, we are looking for a talented passionate Careers Content Executive with exposure to the technology space.

This is a full-time job. We support a hybrid working model and our office is located in Blackrock, Dublin. Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

This Team:

The Careers team in Code Institute is one of the five primary support pillars that our students use during their time with us on the program. We work with our students, and alumni and create pathways for this community as they move into new careers within the tech industry. These supports include career coaching, guidance, recruitment, podcasts, online events and career consultations. It’s all delivered in a professional, highly personable environment. We are constantly adding, tailoring, tweaking and optimising the student experience – all designed with a view to achieving their professional goals and progress to working in great tech environments. We do this globally! Our hiring partners are growing on a weekly basis, and we welcome weekly guests from employer sites to contribute to our network.

This Hire:

• A keen communicator, with an appreciation of in-person, online and media communications.
• Our core subject area here is recruitment, education and tech. Enjoying a high volume of professional interactions and conversations is important.
• Organised! With a key focus on administrative expectations in this role. You’ll be using Mailchimp, HubSpot, Zoom for webinars, mail campaigns and databases.
• You’ll be responsible ( once trained) for the coordination of online events which involves a need for attention to detail and appreciation of the impact on others if your work isn’t consistent. We can train you in the systems.
• Keen balance of serious pride and ambition in your work and creations, along with a sense of fun and empathy for how this is done!
• Has 1-2 years of experience in an administrative / recruitment role.

Day-to-day Activities:

• Coordination of online seminar and event administration. These events are weekly, usually 2-3 times a week.
• Calendar management for attendees and responsibility for related communications.
• Working via our CRM system (HubSpot) on the follow-up data and communication with our student base.
• Maintenance and management of presentation slides, images etc.
• High level of engagement with both students and recruitment partners.
• Management of SLACK ( communications platform) messaging and responding. Again, you can be trained on this platform.
• Working with graduates, capturing their career journey, and gathering testimonials. ( reviews, attendance at events etc)
• Engaging with the recruitment market, our hiring partners and more to continually grow the understanding and exposure of our talent pool.
• Attending industry events, representing at both online and in-person tech and recruitment events.

Are you great at explaining new concepts to others? Do you have Python and JavaScript experience and love problem-solving?

Code Institute is looking for a talented Cohort Facilitator at the junior developer level who enjoys learning, teaching, and helping others succeed.

There’s a growing skills shortage worldwide and filling this talent pipeline underpins our education ethos. That’s where Code Institute’s Full-Stack Development Program comes in. Our online students are dedicated, passionate and determined, and they can use your help to study more effectively, build their problem-solving skills, and land their first developer role.

As a Cohort Facilitator, you will provide support and guidance to students and will be responsible for facilitating special cohorts to ensure forward momentum for students and success in completing their program. You will also be responsible for coordinating with Education and Training Boards (ETBs) and channels to ensure the administrative requirements of the program are met.

Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

Main Duties and Responsibilities:

• Facilitate students to maintain a high level of student engagement and motivation.
• To report on the required student engagement to the Education and Training Board and to the Learning Operations Manager.
• To run regular stand-up sessions with students.
• Provide students with online support for advanced coding-related questions that weren’t resolved via community support through one-on-one and one-to-many sessions via text, video and screen sharing.
• Own technical issues in the systems that students use for their learning (e.g. LMS, Slack Code.it).
• Facilitate conversation and encourage students to help one another on slack.
• Contribute to webinars to promote the recruitment process.
• Where there is a requirement for a programme, contribute to the student hiring evaluation process.
• Based on insights from student questions and knowledge gaps, propose and implement improvements to the course code examples and other content.
• Based on insights gathered, propose, plan and implement opportunities to improve, simplify and automate processes related to student learning.

Requirements:

• Proficiency with the following coding technologies taught in our Full-Stack course: HTML, CSS, JS, Python and Django.

About Us!

Code Institute is the world’s leading, credit-rated tech boot camp, striving to close the global skills gap within technology and software development. Founded in 2015, we have expanded rapidly every year since being recognised as among the top 3 Fastest Growing Technology Companies in Ireland, awarded by the prestigious Deloitte Technology Fast 50 Awards. We haven’t slowed down and are nominated once more in 2022. Alongside this, we are Europe’s largest provider of tech graduates, and the team here is united in working to create the world’s best coding boot camp. We have also been shortlisted for Work Happy – Ireland’s Happiest Workplaces. Our HQ is in Dublin, Ireland, but our stretch is global, with employees located in multiple locations and thousands of software developers within our international Learner & Alumni Tech community.

The B2B Marketing Function

We seek an experienced B2B Marketing Manager to develop and implement B2B marketing strategies that drive revenue. Your primary responsibility will be building Code Institute’s external comms strategy across European geographies and positioning Code Institute as the further education partner of choice. The success of this role is defined by our ability to attract and convert new growth opportunities. 

 You will collaborate and partner with functions throughout the business, including CEO Office, Code Institute’s Leadership Team, Marketing, and Business Development to activate and launch new products to markets and implement marketing & event plans/ strategies. 

 You will own all B2B Marketing activity, including budget management, B2B research, event and content management, press relations, B2B website, and college onboarding. Our in-house teams will support the execution of this role. You will report directly to the B2B Commercial Director and join a wider marketing team.

KEY RESPONSIBILITIES:

• Shape the B2B marketing mindset, brand value proposition, and brand story development for Code Institute.

• Develop the B2B content strategy and manage freelancers and in-house resources.

• Evaluate opportunities for partnerships, sponsorships, and advertising on an ongoing basis.

• Coordinate all public relations events, trade shows, and activities. Prepare key personnel for high-profile interviews/webinars/events.

• Ownership of the B2B Marketing Budget 

• Deliver content and event strategy, marketing plans, bid collation, and pre-marketing materials that drive new business development.

• Working with graduates, colleges, and our in-house social media teams to protect and promote Code Institute’s reputation through the execution of (trade press, speaking engagements, Twitter, and pre-marketing materials).

• Complete award entries and submissions to the highest standards.

• Responsible for ensuring a consistent tone of messaging across all communications channels.

• Research new product opportunities, competitors, and business opportunities.

About you

• Ideally, you’ll have around 4+ years of experience in ABM/Content Marketing roles driving growth across B2B and B2G channels.

• Be able to talk to us about successful multi-channel ABM/Content campaigns 

• Savvy, creative communicator with a superb knack for storytelling and compelling copy!

• Demonstrable understanding of the sales and marketing cycle

• Experience and comfort in working closely with internal stakeholders 

• We make great use of our data, and it’s included in all decision-making. You should be accustomed to this too. 

• Comfortable using Hubspot to manage and report on your campaigns 

• Use of Adobe Creative Suite (InDesign, Photoshop, and After Effects) and video editing are a bonus!

• Based in Ireland

We offer

• Competitive salaries

• The chance to be part of an exciting Irish company that is growing rapidly

• Free access to our premium full-stack coding bootcamp

• Emphasis on developing your skills and abilities

• An agile environment

• Flexible work options

• Bike-to-work scheme

• Life assurance

• Annual bonus

Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.

About Us!

Code Institute is the world’s leading, credit-rated tech boot camp, striving to close the global skills gap within technology and software development. Founded in 2015, we have expanded rapidly every year since being recognised as among the top 3 Fastest Growing Technology Companies in Ireland, awarded by the prestigious Deloitte Technology Fast 50 Awards. We haven’t slowed down and are nominated once more in 2022. Alongside this, we are Europe’s largest provider of tech graduates, and the team here is united in working to create the world’s best coding boot camp. We have also been shortlisted for Work Happy – Ireland’s Happiest Workplaces. Our HQ is in Dublin, Ireland, but our stretch is global, with employees located in multiple locations and thousands of software developers within our international Learner & Alumni Tech community.

The B2B Marketing Function

We seek an experienced B2B Marketing Manager to develop and implement B2B marketing strategies that drive revenue. Your primary responsibility will be building Code Institute’s external comms strategy across European geographies and positioning Code Institute as the further education partner of choice. The success of this role is defined by our ability to attract and convert new growth opportunities. 

 You will collaborate and partner with functions throughout the business, including CEO Office, Code Institute’s Leadership Team, Marketing, and Business Development to activate and launch new products to markets and implement marketing & event plans/ strategies. 

 You will own all B2B Marketing activity, including budget management, B2B research, event and content management, press relations, B2B website, and college onboarding. Our in-house teams will support the execution of this role. You will report directly to the B2B Commercial Director and join a wider marketing team.

KEY RESPONSIBILITIES:

1. Shape the B2B marketing mindset, brand value proposition, and brand story development for Code Institute.

2. Develop the B2B content strategy and manage freelancers and in-house resources.

3. Evaluate opportunities for partnerships, sponsorships, and advertising on an ongoing basis.

4. Coordinate all public relations events, trade shows, and activities. Prepare key personnel for high-profile interviews/webinars/events.

5. Ownership of the B2B Marketing Budget 

6. Deliver content and event strategy, marketing plans, bid collation, and pre-marketing materials that drive new business development.

7. Working with graduates, colleges, and our in-house social media teams to protect and promote Code Institute’s reputation through the execution of (trade press, speaking engagements, Twitter, and pre-marketing materials).

8. Complete award entries and submissions to the highest standards.

9. Responsible for ensuring a consistent tone of messaging across all communications channels.

10. Research new product opportunities, competitors, and business opportunities.

About you

• Ideally, you’ll have around 4+ years of experience in ABM/Content Marketing roles driving growth across B2B and B2G channels.

• Be able to talk to us about successful multi-channel ABM/Content campaigns 

• Savvy, creative communicator with a superb knack for storytelling and compelling copy!

• Demonstrable understanding of the sales and marketing cycle

• Experience and comfort in working closely with internal stakeholders 

• We make great use of our data, and it’s included in all decision-making. You should be accustomed to this too. 

• Comfortable using Hubspot to manage and report on your campaigns 

• Use of Adobe Creative Suite (InDesign, Photoshop, and After Effects) and video editing are a bonus!

• Based in Ireland

We offer

• Competitive salaries

• The chance to be part of an exciting Irish company that is growing rapidly

• Free access to our premium full-stack coding bootcamp

• Emphasis on developing your skills and abilities

• An agile environment

• Flexible work options

• Bike-to-work scheme

• Life assurance

• Annual bonus

Code Institute is an equal opportunities employer and prides itself on diversity and inclusivity across our staff and our student body alike.